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Robert Trapp, MD

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Rheumatologists

Springfield Clinic 1st - 800 Building

Springfield, IL

Springfield Clinic 1st - 800 Building

Springfield, IL

Springfield Clinic 1st - 800 Building

Springfield, IL

Springfield Clinic 1st - 800 Building

Springfield, IL
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Robert Trapp, MD
Arthritis Center
(9 Reviews)
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1200 Centre West Dr Springfield, IL 62704
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Please enter your review here.
by Penny xxx.xxx.83.98
April 07, 2017
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider give unbiased advice?
Yes
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this rheumatologist listen to your input and concerns?
Yes
Were the waiting room chairs comfortable at this rheumatologist's office?
Yes
by Anonymous xxx.xxx.105.91
February 02, 2014
Was this rheumatologist's staff friendly?
They did what I asked, not a bit more
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.71.1
March 16, 2013
Did this provider explain your test results to you?
Absolutely. Every detail was explained to me
by Anonymous xxx.xxx.145.120
December 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by m pinson xxx.xxx.143.169
August 13, 2012
by Anonymous
March 06, 2012
I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. Everyone in my community knows that they are the absolute best in the field. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Every time I have a question, they always make an effort to answer it over the phone instead of making me drive all the way down there for an appointment. They are always very respectful of my time and schedule.
by Shaggy
September 13, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Linda Venters
July 07, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this provider to others?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 11, 2011
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Map and Directions
1200 Centre West Dr, Springfield, IL 62704