Michael Navato, MD

Michael Navato, MD
3445 M291 Hwy Ste 300 Ste 300 Independence, MO 64057
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Consumer Feedback

(30 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.166.160
May 10, 2013
Would you refer this provider to a family or friend?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.20.226
April 15, 2013
I couldn't believe how filthy their office was. I was scared I was going to catch some rare disease just from being in there. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I did not feel safe at all in their care. I definitely had doubts about their qualifications. I would never visit them again. I was very disappointed. The waiting area here is rather cramped. People often have to stand as there is not enough chairs.This is just the start of it all.I myself have over dosed many times on the pills he has gave me.I even had center point contact him to let him know I am done I can't do it anymore the pills are to addicting so once I gave it another shot he urged me to continue taking them which almost cost me my life.I am no longer seeing him and am doing better then ever and achieving goals on my own which is sad considering the fact I trusted this man and his staff.Nothing is worse then being down and needing help to deal with something that could of made it 10x worse.The only reason I think he has any good reviews is due to people getting there fix from him or its his staff doing what they can to make him look like a saint.The truth speaks other words and this place should be shut down.
by Missy xxx.xxx.136.214
November 21, 2012
The doctor is fine.The real issue is with the staff.From over booking.To complete and utter rudeness.It is not worth seeing the doctor due to there staff.If he does not get rid of them it will cost him his business in the long run.NO ONE seemed happy there and the whole time I was there other people was highly upset due to not being able to sit down then topping it off with being there for over 2 hours past there appointment time.Really sad people come there to get help then get treated like dirt by the main nurse there.I don't even think she is a nurse compared to a $@!@#. Wouldn't even risk someone else going through what I went through so I would not even dare recommend them.
by Jackt xxx.xxx.136.214
November 19, 2012
Did you feel safe in this psychiatrist's care?
Mostly, I was still a little nervous
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this psychiatrist leave you unattended for an extended period of time?
I was left alone for awhile, but it wasn't too long
Does this provider have helpful information available online?
No, just a basic listings page
Do you feel that you made progress during your sessions with this psychiatrist?
I've made a little progress, but nothing significant
by Anonymous xxx.xxx.136.214
October 05, 2012
I did not feel safe with them at all. I was scared that something was going to go wrong. I would never recommend them to anyone. If I had known how terrible it was going to go, I never would have gone in the first place. Every time I'd ask a question, it seemed like they were annoyed and didn't want to give me an answer. I understand they're busy, but they should really treat their clients better. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. I WOULD NEVER GO TO THIS MAN AGAIN....HE HAS HAD PROBLEMS WITH HIS LICENSE BEING SUSPENDED AND BASICALLY PUSHES DRUGS. IF YOU HAVE A LOVED ONE GOING TO HIM, GO SOMEWHERE ELSE!!!!
by Anonymous xxx.xxx.144.132
September 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by justin xxx.xxx.135.243
September 16, 2012
by Anonymous xxx.xxx.140.210
August 10, 2012
My questions were answered. Be prepared to wait. They will not return a call to the pharmacist. Their phone frequently has a busy signal. Their staff was friendly enough, but they didn't go out of their way to help me. I was satisfied with the treatment of the Dr. The office was easy to find, hard to get to.
by tired of the waiting room xxx.xxx.20.227
August 08, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.78.58
July 27, 2012
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