Karla Thomas, MA, LLMFT, DP-C

Wellness.com Featured Provider
Karla Thomas, MA, LLMFT, DP-C
Foundational Truth Family Services Office

(810) 280-0952

3144 Davenport Avenue Saginaw, MI 48602
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Very professional
Did this psychologist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Would you recommend this psychologist to others?
I Already Have
Did this psychologist have reasonable prices?
Absolutely!
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I will definitely be returning, and I can’t wait for my next appointment. I know that seeing them will make a huge difference in my recovery.
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I've already started to recommend them to everyone I know. They made a huge impact in my life. I spent less than five minutes in their waiting room, it was great. I had barely sat down in my chair when they called me back. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Is this psychologist easy to reach in an emergency?
Absolutely! I can always count on them
Was this psychologist's office clean?
Yes everything was neat and sterile
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I've never received better advice from anyone else. It was sound, helpful, and completely unbiased. Getting an appointment with them at a convenient time couldn't be easier. I've never had a problem getting an appointment at a time that works for me. They've always been on time for my appointments. They've never kept me waiting. I have received great advice in her care. I have renewed hope that my marriage is on the right track. It may have taken a bit for me to open up, but I now look forward to my sessions. I was nervous when my wife went with me to appointment. I figured great, I am going to get beat up by two women. There may have been a moment that I felt I was up against the ropes. I found Heather also quite often defended me. When I decided to find a therapist, I randomly searched on the Web. That's not always a good way to get results. I couldn't be happier with my choice!!!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this psychologist remember you and your circumstances at every appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this psychologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
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Primary Specialty

Marriage & Family Therapist

Practice Foundational Truth Family Services
Gender Female