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Northside Animal Clinic

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Northside Animal Clinic
Northside Animal Clinic
(11 Reviews)
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1770 US Highway 68 N Bellefontaine, OH 43311
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Always have been very pleased with their sevices and knowledge.
by Jenna xxx.xxx.19.18
September 19, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Was the temperature in the office acceptable to you?
Perfect
Was the noise level reasonable in this provider's office?
Peaceful
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.20.147
April 23, 2014
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider remember you by name?
Sometimes, but not always
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider have reasonable prices?
Yes
Was your pet anxious to leave this veterinarian's office?
Extremely anxious! My pet was so relieved when we left
by Anonymous xxx.xxx.13.49
September 05, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this veterinarian friendly?
Extremely Friendly
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem irritated to be working with you?
No, they were polite
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.206.65
May 08, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
by Anonymous xxx.xxx.108.137
March 27, 2013
The front desk ladies seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. They are so rude and everyone in town says that. The actual vets are good doctors, but they need to send all their front desk people to customer service training. I no longer am a client.
by Jane Doe xxx.xxx.181.64
December 04, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Sometimes, but not always
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.151.223
November 12, 2012
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this animal hospital use current and safe equipment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous xxx.xxx.241.241
October 17, 2012
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider offer flexible appointment times?
Absolutely Not! My appointment always conflicts with my schedule
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
February 15, 2012
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 21, 2011
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Map and Directions
1770 US Highway 68 N, Bellefontaine, OH 43311