Yu kang, LAc, RD, LD, MS, DipOM

Yu kang, LAc, RD, LD, MS, DipOM
medical acupuncture & Nutrition, Inc. 487 winn way, suite 111 decatur, GA 30030
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Does this acupuncturist use current and safe equipment?
Fairly current
Would you refer this provider to a family or friend?
Probably
Was your treatment room spacious?
Yes, it was spacious enough
Did you leave the office feeling satisfied with your visit?
Mostly
Did this acupuncturist explain to you how acupuncture works?
Yes, they explained to me how acupuncture works
Does this acupuncturist maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this acupuncturist ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Is this acupuncturist's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was the music playing while you waited or during your visit pleasant to you?
Yes
Did this acupuncturist ever take personal phone calls while in the appointment room with you?
They would never do that! Their full attention is always on me
Does this provider maintain a professional appearance?
Yes
Do you feel that you could have received better service somewhere else?
Possibly, but I don't plan on looking
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did you experience relief from your symptoms after treatment?
A little bit, I wish I had experienced more relief though
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this acupuncturist promise you results that you didn't see?
Not at all, everything they told me was completely accurate
Was it easy to make an appointment with this acupuncturist?
Yes! It was effortless!
Were the staff members able to answer your questions?
Yes, every single question!
Did this acupuncturist have reasonable prices?
Absolutely!
Would you refer this acupuncturist to your friends or family?
Yes! I already have!
Was your treatment room spacious?
Not really, and it wasn't ventilated very well
Did this acupuncturist have reasonable prices?
No, it was expensive
Does this provider have helpful information available online?
Yes, but very little
Were the staff members able to answer your questions?
No
Would you recommend this acupuncturist to others?
Absolutely Not
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I feel so confident that this acupuncturist will do whatever is necessary to free me of pain! We are a team and I love how confident the whole office is in the practice!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did the acupuncturist pressure you to make more frequent appointments that you felt weren't necessary?
Not at all! I trust them completely
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes, extremely spacious
Were the restrooms well-stocked at this acupuncture clinic?
Yes, they were well-stocked
Did you feel safe in this acupuncturist's care?
Yes
Was this acupuncturist's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this acupuncturist have bad breath?
Not at all!
Their staff was friendly enough. There was no annoying music playing while I waited or during my visit. I was given a polite greeting when I walked in.. Sitting on exam table was uncomfortable for lengthy explanation of Chinese medicine. I was given the plans for treatment including pricing. The doctor told me to think about how I wanted to proceed and that she had another patient to check on and left me for more than 20 mins. Based on my experience, I wouldn't recommend this acupuncturist to my friends or family. I would go elsewhere.
Did this acupuncturist listen to your input and concerns?
Definitely not; I was constantly interrupted or cut off!
Would you recommend this acupuncturist to others?
Absolutely Not
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were the staff members able to answer your questions?
No
Did this acupuncturist rush your appointment?
Not too much, but somewhat
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