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STEINER SANFORD, D.C.

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STEINER SANFORD, D.C.
(12 Reviews)
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229 WARD CIR STE A21 BRENTWOOD, TN 37027
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Consumer Feedback

(12 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Would you recommend this chiropractor to others?
No
by Anonymous xxx.xxx.204.249
May 06, 2013
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you feel like your pain was lessened after your chiropractic treatment?
No, I didn't notice an improvement
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.229.114
February 28, 2013
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this chiropractor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Was it easy to make an appointment with this provider?
Practically Impossible
by The reporter xxx.xxx.14.188
January 23, 2013
Terrible!!!!! I bought a groupon and then they refused to see me and they never pick up the phone. DON"T GO THERE!!!!!! I am reporting them to the Better Business Bureau!!!!
by Holly xxx.xxx.200.192
January 07, 2013
They are as crooked as the backs they are SUPPOSE to fix. He had told me ahead of time what the visits would cost. He didn't tell me how many visits were included in the original agreement until I owed an additional $100 or so. He blamed this on his receptionist and then claimed that the person who did the shock tests (to detect clots/pinched nerves) ran off with the money they paid him. He also said he was suing them. When I called them to set up payments, guess who had NOT ran away! When I tried to get him to call me back, he had his mom call me back! He said he would help find this person, but amazingly the call never came. My husband is a disabled vet so we have very little money. He also made his back worse!
by Tulin xxx.xxx.15.42
January 02, 2013
Were you able to relax during your appointment?
No, I was on edge
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.198.111
December 13, 2012
If your looking for a good chiropractor DO NOT go to Brentwood Chiropractic. They constantly change the hours of operation (without notification), the staff (including Dr. Sanford) are rude and completely ignorant about how to run a business, and worst of all they are downright crooks. I would go in and they would tell me all I owed at the time of service was a co-pay then a year later they would hit me with a huge bill for hundreds of dollars only to find out they had never even billed my insurance company! Then after I paid they called me another six months later and tried to bill me for appointments on days I was never even in the office and when I refused, they threatened to turn me over to a collection agency. Dr. Sanford constantly tried to talk us into equipment we didn't want and then tried to bill our insurance company for it without our permission! The office staff is in constant turnover and they get worse with each go-round. Oh, and the most important piece...you will hurt worse than when you came in. STAY AWAY. You're looking for healer, not a stealer.
by disappointed and hurting xxx.xxx.252.161
July 30, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Don H xxx.xxx.2.197
February 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
No, I didn't notice an improvement
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.206.95
January 31, 2012
Don't be fooled. This practice is a blight to the medical profession. I don't know who should be held accountable, the negligent office staff, or the doctor who doesn't seem to know what's going on in his own office. I too was a living social participant, who loved the first visit, enough to invest in a "package" that would help my condition. When I had to stop treatments because of relocation, they refused to refund my credit, and didn't return my calls for 2 months! I was left with no other option than to file a claim with my credit card company and insurance. Don't buy into that southern charm, because you'll get charmed right out of your money!
by BennieJets
November 15, 2011
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Map and Directions
229 WARD CIR STE A21, BRENTWOOD, TN 37027