Cecil Yount, MA, LCAS, CCS

Wellness.com Featured Provider
Cecil Yount, MA, LCAS, CCS
Assessments By Yount Office

(828) 246-9886

Fax (828) 348-5538 66 Walnut St. Waynesville, NC 28786
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Mr. Yount is very professional. He was always on top of stuff, rather it be knowledge or scheduling. Anytime I had a question he would respond immediately. I would recommend him to anyone.
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Absolutely!
Was this counselor friendly?
Extremely Friendly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you recommend this counselor to others?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
They made sure every single question I had was answered, and are always available if I thought of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident. I am an out of state client, but I was always able to contact the staff via phone and email. They responded right away and made me feel confident that they were handling my case seriously and promptly. I would definitely recommend this facility to anyone looking for super friendly service and professionalism!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
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Primary Specialty

Addiction Counselor

Practice Assessments By Yount
Gender Male