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Valley View Gardens - Garden Grove

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Valley View Gardens - Garden Grove
Valley View Gardens - Garden Grove
(12 Reviews)
11848 Valley View Street Garden Grove, CA 92845
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
My brother lived at Valley View Gardens, Garden Grove, CA, for over a year. He passed away yesterday, sadly, but was well taken care of and cared for by the staff there. Right after he passed away, many of the staff stopped in to "say goodbye" to him. They touched him and spoke to him in a personal way and it was obvious that they cared about him. It was very warming and helpful to me, as his sister, to feel their care and love for my brother. I didn't feel alone in my difficult time. Thank you caring staff at Valley View Gardens for all the help you gave my brother during his time with you.
by Martie xxx.xxx.20.122
January 29, 2015
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you going to visit this provider again?
Without a doubt!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.112.128
June 21, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do you feel that the nurses at this facility are able to spend enough time with your loved one?
Definitely! Someone's always available to help right away!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Are you completely comfortable leaving your loved one under this facility's care?
Definitely! I'm confident my loved one will receive the best care at this facility
by Anonymous xxx.xxx.157.116
May 21, 2013
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.138.203
April 28, 2013
Were residents at this facility well groomed and dressed?
Some of the residents were, but most of them weren't
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider answer all of your questions?
No, I left confused and frustrated
by Riza xxx.xxx.127.16
March 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.138.162
April 02, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
January 02, 2012
Would you recommend this provider to others?
Yes
by Anonymous
December 14, 2011
Would you recommend this provider to others?
Yes
by Anonymous
September 01, 2011
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Their main room is very big and roomy, a great place for their people to gather around for meals and other activities.
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted. My loved one has been there only one week so they don't always remember me by name but they are always very nice and very helpful and look with care after my loved one who is living there now. He is eating more than ever, loves their food, is well groomed, the place is very clean and they have many activities for their people.
They have beautiful grounds with gardens, fountains and benches and gazebos all around the main house where we and also they take their people for walks when the weather permits. I go see my loved one every day and always take him for a walk as he loves to walk in their gardens.. A very nice and relaxing atmosphere.
They always try to make the effort and for this I am grateful. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
All the staff at this place are wonderful and very polite and helpful and they treat my love one with lost of care when me and my family are not there.
I really appreciate all they do for Joe my loved one who now lives there.

Thank you. Josie
by Josie
June 04, 2011
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Map and Directions
11848 Valley View Street, Garden Grove, CA 92845