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Christus Schumpert Highland

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Christus Schumpert Highland
Christus Schumpert Highland
(37 Reviews)
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1453 E Bert Kouns Indust Loop Shreveport, LA 71105
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Consumer Feedback

(37 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Daughter had appendices and was in severe pain. We sat in the waiting room over 2 hours because they said they had no available beds. We watched others being called back. LSU would have been better! This ER is not where you want to go for an emergency!!!
by Cindy xxx.xxx.10.152
January 18, 2016
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.2.255
October 29, 2014
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
by Anonymous xxx.xxx.138.114
July 25, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
Was the temperature in the office acceptable to you?
Ok
by Anonymous xxx.xxx.97.219
June 30, 2014
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was the waiting area spacious?
No, but I can always find a seat
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Was it easy to make an appointment with this provider?
No, it took a while
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.107.97
October 05, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.31.253
June 15, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this hospitals's office?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.113.123
May 05, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you refer this provider to a family or friend?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by SHAYBAY xxx.xxx.247.169
February 15, 2013
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
I was at the day surgery hospital and the patient was my 83 year old mother. At 83 she isn't very tolerant, patience is very thin, and can sometimes be very critical. You have an Angel working there named Jeri. I was amazed at how quickly she put Mom at ease and treated her with the utmost respect. She instinctively understood Moms problems and with a display of patience I've never seen in a long time of taking Mom to various Doctors made herself understood in a very loving and kind manner that Mom responded to. Needless to say she also treated me with respect, answered all my questions, and just made me feel comfortable with the whole proceedure. I did personally let her know how grateful I was but I wish for her supervisors and peers to know what a wonderful jewel they have in Jeri.
by Clif Hart xxx.xxx.34.118
February 07, 2013
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous xxx.xxx.234.57
February 05, 2013
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Map and Directions
1453 E Bert Kouns Indust Loop, Shreveport, LA 71105