Christus Schumpert Highland


1453 E Bert Kouns Indust Loop
Shreveport, LA 71105

Phone: (318) 681-5000


Based on 21 Surveys

Community Feedback

4.5
May 05, 2013
By Anonymous XXX.XXX.113.123
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this hospitals's office?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
4.5
February 15, 2013
By SHAYBAY XXX.XXX.247.169
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are always prepared for my appointment and remember everything about me. I was confident that they were using the latest treatment methods. I will definitely refer my friends and family here. They were great and I think more people should know about them. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
4
February 07, 2013
By Clif Hart XXX.XXX.34.118
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I was at the day surgery hospital and the patient was my 83 year old mother. At 83 she isn't very tolerant, patience is very thin, and can sometimes be very critical. You have an Angel working there named Jeri. I was amazed at how quickly she put Mom at ease and treated her with the utmost respect. She instinctively understood Moms problems and with a display of patience I've never seen in a long time of taking Mom to various Doctors made herself understood in a very loving and kind manner that Mom responded to. Needless to say she also treated me with respect, answered all my questions, and just made me feel comfortable with the whole proceedure. I did personally let her know how grateful I was but I wish for her supervisors and peers to know what a wonderful jewel they have in Jeri.
2
February 05, 2013
By Anonymous XXX.XXX.234.57
Does this provider remember you by name?
No, and they don't make an effort to even try
4
August 20, 2012
By Anonymous XXX.XXX.247.146
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
5
April 02, 2012
By Anonymous XXX.XXX.92.194
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
5
April 01, 2012
By Courtney XXX.XXX.66.41
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. THANKS FOR ALL YALL DONE FOR MY GRANDMOTHER!
1
February 25, 2012
By Anonymous XXX.XXX.250.177
They ignored my questions and my appointment seemed rushed.
3
January 18, 2012
By Anonymous XXX.XXX.183.43
They answered most of my questions but I could have used more information.
5
January 05, 2012
By Anonymous XXX.XXX.185.54
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
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