Christus Schumpert Highland

Christus Schumpert Highland
Christus Schumpert Highland 1453 E Bert Kouns Indust Loop
Shreveport, LA 71105

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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was the waiting area spacious?
No, but I can always find a seat
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Was it easy to make an appointment with this provider?
No, it took a while
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
XXX.XXX.107.97
Did you leave the office feeling satisfied with your visit?
Yes
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
XXX.XXX.31.253
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this hospitals's office?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
XXX.XXX.113.123
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They are always prepared for my appointment and remember everything about me. I was confident that they were using the latest treatment methods. I will definitely refer my friends and family here. They were great and I think more people should know about them. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by SHAYBAY
XXX.XXX.247.169
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I was at the day surgery hospital and the patient was my 83 year old mother. At 83 she isn't very tolerant, patience is very thin, and can sometimes be very critical. You have an Angel working there named Jeri. I was amazed at how quickly she put Mom at ease and treated her with the utmost respect. She instinctively understood Moms problems and with a display of patience I've never seen in a long time of taking Mom to various Doctors made herself understood in a very loving and kind manner that Mom responded to. Needless to say she also treated me with respect, answered all my questions, and just made me feel comfortable with the whole proceedure. I did personally let her know how grateful I was but I wish for her supervisors and peers to know what a wonderful jewel they have in Jeri.
by Clif Hart
XXX.XXX.34.118
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
XXX.XXX.234.57
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
XXX.XXX.247.146
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous
XXX.XXX.92.194
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. THANKS FOR ALL YALL DONE FOR MY GRANDMOTHER!
by Courtney
XXX.XXX.66.41
They ignored my questions and my appointment seemed rushed.
by Anonymous
XXX.XXX.250.177