Christus Schumpert Highland

Christus Schumpert Highland
Christus Schumpert Highland 1453 E Bert Kouns Indust Loop Shreveport, LA 71105
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Consumer Feedback

(32 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
in ER Waiting room for 4 hrs now. Have watched one person go back for care but 6-7 have left unseen.
Wonderful experience! The staff is kind and compassionate and really focus on patient care. Dr. Ashley Baker is absolutely fantastic! She is kind and understanding and professional. I had been in excruciating pain for 5 years and have been to numerous physicians with no success. This hospital and staff are responsible for me being pain free for the first time I can remember. Keep up the good work!!!!!!!!
Was there 10 hours before I was seen. I had an acute sinus infection and was in a car wreck. They still have my blanket and say they can't find it. They have NO compassion at all. There were 2 people when I arrived there and it took 10 hours for me to be seen. I have fever, just left doctor's office and was in a car wreck. I still have chest pains that they did not address which could be from the car air bags. I will NEVER go to this hospital again, never. They are always rude with no compassion and you are always there as long as if you were at University Health Hospital or longer.
The staff has been very kind and caring with my mother Joyce Burditt.
Very clean. All staff are friendly, polite, and helpful.
Daughter had appendices and was in severe pain. We sat in the waiting room over 2 hours because they said they had no available beds. We watched others being called back. LSU would have been better! This ER is not where you want to go for an emergency!!!
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Did you feel safe in this provider's care?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this provider to others?
Yes
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Did your provider ask holistic type questions and comment about aspects of care that might affect you outside of their specialty?
I was truly amazed at the broad approach this provider took that considered so many aspects of my life outside of their specialty. Amazing!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
Was the temperature in the office acceptable to you?
Ok
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Was the waiting area spacious?
No, but I can always find a seat
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Was it easy to make an appointment with this provider?
No, it took a while
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
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