Life Center Of Galax

Life Center Of Galax
Life Center Of Galax 112 Painter Street
Galax, VA 24333

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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Overall, the inpatient facility was not clean at all and the appearance looks NOTHING like the pictures on their website. Also, after 8 days I had not even seen the psychiatrist. The staff was not very friendly and the counselors were not readily available at any point and time. Also, I was prescribed medications in which I was not even informed of and was expected to take them. It was a very unclean, unfriendly atmosphere. The average age of the patient was around 22 years old and they were not well controlled. A lot of them were always cursing, displaying obvious “Rehab love” and continuously late to classes in the process interrupting classes and cross talking during classes impeding others desires to get recovery. They were never reprimanded for their behavior either. The only thing about this facility is that the program is a good program, but it was not as effective as it could have been due to ineffective counselors who were continuously late for classes and the constant interruptions of others. Furthermore, I WOULD NOT recommend this facility to anyone and I plan to file a complaint with my insurance company, The Joint Commission and with any other memberships they hold.
by Anonymous
XXX.XXX.15.23
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Were the restrooms well-stocked at this provider's office?
No, they were out of everything!
by Anonymous
XXX.XXX.100.166
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
XXX.XXX.57.219