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Vista Medical Center East

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Vista Medical Center East
Vista Medical Center East
(19 Reviews)
> Get Phone Number & Directions
1324 North Sheridan Road Waukegan, IL 60085
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Consumer Feedback

(19 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
4.5 star average for Value
PT in Lindenhurst was great and got my shoulder moving again so I could function better at work.
by Stacey Van Zeyl xxx.xxx.159.10
April 24, 2019
I would have to say that medical wise, my experience their was less than professional, and wait times while I was there were ridiculous. I went to Vista Linderhurst after getting in a situation with a horse's abdomen and nearly blacked out. Thinking that it would be faster to take me to Vista Linderhurst to get my head neck and back pain checked, that's where I went. Well, I waited in the waiting Room for close to an hour, with no one else in the building patient wise. And, then I was sent to a triage room instead of a regular room, which there were available beds as I was going back there, and told to sit in a plastic chair and describe my symptoms. After that I was told to stay in said plastic chair for another half hour with no pain meds, no cervical collar, and I had to maintain my own head position which is really difficult to do. I was eventually moved to a room, across the hall, on a stretcher that was at a 90 degree angle, and still told to maintain my own head position. So, I sat there, like this, for about two and a half hours, with the nurses and doctors station in sight, and they were all sitting there doing nothing. Finally, after two and a half hours a doctor comes in to see me and throws an ill fitting C-collar on me, throwing my head and neck out of alignment, causing more pain, and still no pain meds. I was then told to walk down the hall, while still in pain, and bend over a toilet to pee in a cup for a pregnancy test. Something that they could have done just as easily with a blood sample and quick test, from the poorly positioned stretcher that I was sitting on. Eventually I was so fed up that I tore off the C-collar, walked out to the nurses station, carefully, and signed myself out of there AMA (Against Medical Advice) and headed to a much better hospital with my parents, Aurora Medical Centre Kenosha. Was never given any sort of pain meds the entire time that I was at Lindenhurst. And, within the same amount of time that it took me to just see a doctor at Lindenhurst, I had EVERYTHING done at Aurora, including a diagnoses. All tests, all scans, a properly fitting C-collar, all questions asked, LYING down in a proper position. Completely efficient and professional. Everything Vista is not when it comes to providing medical care to the patients in their hospitals.




The reason that I gave this review two stars is because I am coming at this from a different angle as well. The teaching side of things. I went through Vista Medical Centre's EMS program for Basics, and absolutely loved it. If I ever decide to go through Paramedic class, Vista will be my first choice. Great teachers, great classroom setting, amazing set up for the class. Very hands on and interactive just like the class was supposed to be. And yes, I even learned a lot from the Medical staff at East. Going through this class was the second time that I had gone through any sort of EMS class. And, I had the best experience. If you would you like a great teaching hospital to get into the EMS field, I would highly recommend this hospital. To actually receive medical attention as a patient, go somewhere else. Lake Forest, Condell, Good Shepard, Aurora, St. Catherine's. Anywhere but Vista if you have the choice.
by Dana Horton xxx.xxx.17.18
March 06, 2019
Had a sleep study procedure at Lindenhurst site and it was a positive experience. I was given a thorough explanation of what the I could expect to happen by Coco and when I went to the Lindenhurst site, I was given a very detailed step by step by Adam, the tech who performed the test. A very positive and professional experience.
by Marianne xxx.xxx.159.10
March 04, 2019
We brought my dad here for chest pain. He was admitted directly to the cath lab from cardiologist. They were waiting for him and got him in very fast. They really were caring and know their stuff, Because he was unstable they had to admit him to the 5th floor special care unit. The nurses and other techs were so nice and attentive. It was a great experience and they figured out what was wrong with him. Fortunately he did not have to have open heart surgery, I would definitely go back again and recommend this hospital without hesitation.
by Greatful son xxx.xxx.98.7
January 26, 2019
I called central scheduling— while I had to leave a message with requested information. I was call back in less then an hour — and was scheduled the very next day!!! Staff all were professional yet s persoanal environment. Shelley - my tech —10 on a 10 scale. Great communication from the start. It is not the big shinny building - but the staff care and care about YOU!! Thanks VIsta.
I live in the community and how nice I can go right here in my community!
by Long time wkgn resident xxx.xxx.208.100
January 25, 2019
Went in for some lab work this morning and had the fastest most efficient service ever. Everyone was very nice and professional
by Vicki xxx.xxx.159.10
January 24, 2019
Everyone in the Emergency room was kind and helpful.
I’ve lived in Waukegan for over 20 years and I have to say the care was awesome!
My mother was treated quickly and with respect.
by Kendra xxx.xxx.140.24
January 18, 2019
I am very happy with the treatment my daughter and I recived during our stay at the hospital. They saved our life and I’m very grateful for the nurses I had they were amazing.
by Anonymous xxx.xxx.15.135
January 14, 2019
I have been a patient at Vista East 5 times in the last year and a half. I have had excellent care after each surgery and the nurses and other staff really go out of their way to help you get well. The PT department really does a great job of keeping things upbeat and the patient moving! Thanks!
by Ginny L xxx.xxx.171.160
July 26, 2017
They were funny but a little Stingy with their pain medicines Lol
by danny xxx.xxx.56.151
August 15, 2015
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Map and Directions
1324 North Sheridan Road, Waukegan, IL 60085