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Shands At Starke

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Shands At Starke
Shands At Starke
(5 Reviews)
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922 East Call Street Starke, FL 32091
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Consumer Feedback

(5 Reviews)
Service
2.5 star average for Service
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
4 star average for Value
Environment
4 star average for Environment
My 15 month old daughter had surgery a week prior to our visiting Shands Starke. As a result she had several stitches on her forehead. While playing she tore her stitches reopening her incision revealing her skull and of course bleeding. My wife quickly loaded my older children and daughter into the car and drove them one mile to Shands Starke. When entering the emergency department my wife informed the desk worker of the incident and our names. The worker asked then to take a seat and would be seen shortly. After nearly a half hour (seemed like an eternity while holding a bleeding baby) an nurse came out to take another patient into triage and saw the baby gaping head wound. She asked the other patient to wait a little longer and took my daughter and wife into triage. She took the babies medical history, informed my wife that they were not equipped to deal with pediatrics and referred us to Shands Children's Hospital in Gainesville. My wife asked if they could at least clean and dress the wound. The nurse handed my wife gauze pad and piece of tape and then exited the room.
While my wife was in triage with the baby the front desk worker drilled my 14 year old for our address, phone numbers. After my wife placed the bandage she began to leave. The desk work jumped up and demand my wife pay for the visit. Get this, they billed our insures nearly $300 and asked us for $100 as a copay to tell us they could not help and wouldn't even dress the wound before sending the baby away. Even the paper work they sent us states there was no treatment offered or rendered.
by Jeff xxx.xxx.30.159
October 21, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.232.116
December 28, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.92.244
January 04, 2012
Would you recommend this provider to others?
Yes
Did this provider have reasonable prices?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.9.1
September 14, 2011
Are you going to visit this provider again?
Not if my life depended on it
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Would you recommend this provider to others?
Absolutely Not
by Anonymous xxx.xxx.139.52
August 19, 2011
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Map and Directions
922 East Call Street, Starke, FL 32091