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Vision Center inside Wal Mart

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Optometrists

Pamela L. Finley, O.D.

Roanoke, VA

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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(24 Reviews)
> Get Phone Number & Directions
4807 Valley View Blvd Nw Roanoke, VA 24012
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
great doctor.
by cat xxx.xxx.181.181
August 11, 2017
My husband and I have been buying our glasses from them for years. They are a different company than the other vision centers in the other Walmart stores and they except our insurance. The people are very helpful in the whole process of buying glasses. I can always find a pair of frames that I like for a reasonable price. I can walk in anytime and get great service no matter what my needs are from adjusting my glasses to purchasing them. They are always friendly and make me feel good when I walk out of the store. I would recommend anyone to visit them I am sure you will be satisfied.
by Denise xxx.xxx.181.16
February 04, 2017
Was this provider friendly?
Extremely Friendly
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous xxx.xxx.8.138
April 21, 2016
I like getting my glasses here. The prices are low and the staff is very good. You may have to wait a bit but where don't you? It is worth the wait. They also have a good selection of glasses to choose from. My glasses came in pretty quickly about a week or so. I also found out that they are independent from the other vision centers inside other Walmart stores.
I have Eyemed insurance and they accept it. My family and I always get our glasses here.
by Denise xxx.xxx.166.18
April 13, 2015
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider treat their staff well?
Kind of, but not very well
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this optometrist seem knowledgeable about different types of contacts?
Sort of, I wasn't entirely convinced she/he knew what they were talking about
by Anonymous xxx.xxx.14.24
September 16, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider have a good professional reputation within your community?
Not really, it could be better
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.40.6
August 28, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider's office clean?
Yes everything was neat and sterile
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.40.159
January 04, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. PS They removed a wood chip from my almost swollen shut eye!
by Bailee xxx.xxx.16.59
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by andrew xxx.xxx.39.129
July 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.161.179
June 23, 2012
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Map and Directions
4807 Valley View Blvd Nw, Roanoke, VA 24012