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Beach Veterinary Emergency Center

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Beach Veterinary Emergency Center
Beach Veterinary Emergency Center
(31 Reviews)
> Get Phone Number & Directions
1124 Lynnhaven Parkway Virginia Beach, VA 23452
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
several years ago we got a puppy and within a week she began to loose weight among other things we suspected she had parvo and called them about pricing for care and figured it was best to have her put down well they decided to test her anyway just to be sure and our thoughts were right the staff called me and informed me of this i have to say they were very caring and understanding of our situation and explained every thing so that there would be no concerns i highly recommend them
by Tarra xxx.xxx.168.231
September 02, 2019
After spending about 12k next door for emergency surgery, he was placed in the hands of this ER clinic overnight for observation for 5 days. Angela who apparently still answers the phone at night is the rudest, most unprofessional, and possibly the least knowledgable person I have ever had the unfortunate displeasure of speaking with. In fact, I changed to a different orthopedic vet so my cat wouldn't be at this idiot's mercy (and I loved his doctor). Forgetting about Angela, I had an emergency situation over a year later when my cat started urinating blood. Thinking it was best for him to go see people who were familiar with his case, I called this place. When that thing answered the phone with her same rudeness and ignorance as before (which I recall flipping out on her over last time - and that isn't very easy to bring out in me), I took him elsewhere. I already had a complete copy of all of his records of course. Just spent another 3k in addition to the other 10k they missed out on because of her terrible customer service. I'm an APN, and her behavior was just appalling - on several occasions..
by Samira xxx.xxx.212.90
May 05, 2015
They are really wonderful and very helpful. My very old dog was very sick and they took care of her until the end, but even before that, I brought her in for post-operative care and she was well cared for.
by Mojoqe2 xxx.xxx.0.43
December 05, 2014
The staff at this emergency veterinary clinic are always helpful and caring. They get referrals from all over Hampton Roads and work tirelessly to accommodate everyone. The people transformed my dog from a nervous little introvert with a tucked tail to a friendly and open character, despite all the painful procedures. Has to be because they restored her health by removing a big tumor - she's had a year of running and frolicking like a puppy after moping for the previous 4 years (she's at least 10 - a rescue dog.) What a difference! When you visit, take a look at all the letters, photos, and cards from pet owners who have been happy with their service
by W D March xxx.xxx.70.206
November 11, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this animal hospital's staff friendly?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by lbk xxx.xxx.199.68
August 11, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.168.158
March 28, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.251.197
March 14, 2013
Was this provider's office too cold?
No, it was fine
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this animal hospital use current and safe equipment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.175.250
February 25, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did this animal hospital use current and safe equipment?
No; the equipment needs to be updated
Did this provider use excessive foul language?
No
Was this veterinarian able to perform all basic as well as complicated procedures?
No, I had to take my pets somewhere else
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by James White xxx.xxx.221.145
December 28, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Yes, they called right on time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.32.134
December 04, 2012
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Map and Directions
1124 Lynnhaven Parkway, Virginia Beach, VA 23452