Dockery Williams ODOM & Deriso Veterinarians

Dockery Williams ODOM & Deriso Veterinarians
Dockery Williams ODOM & Deriso Veterinarians 140 North Magnolia Street Albany, GA 31707
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Left another local vet for,up charging and adding diagnostic testing without calling me for approval. Dr. Deriso and his staff have always treated my family and our pets with respect and compassion. Best change I could have made.
by KMS xxx.xxx.2.12
June 23, 2017
Honestly I do not even feel they deserve one star. Staff shows no compassion. The receptionists are rude and the Veterinarians are even worse. Veterinarian expects to tell you diagnosis and does not want you to ask any questions or have any concerns. Just give the money, do the procedure, and get out!!! During my childhood they were a neighborhood friendly Vets office. Definitely not anymore. Give them the money and move along seems to be their new motto. I noticed a complaint on these reviews and I also will be contacting the BBB in reference to this matter!

by Iesha Mullen xxx.xxx.204.106
October 26, 2016
by Anonymous xxx.xxx.128.53
June 06, 2013
by Anonymous xxx.xxx.128.52
June 06, 2013
Are you going to visit this provider again?
Without a doubt!
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the waiting room chairs comfortable at this animal hospital?
Average
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous xxx.xxx.34.150
March 29, 2013
I could not have found a more compassionate vet office...all the staff are "angels" and were always smiling, friendly and helpful. They even took time in their busy schedule to "chat" with me. All my pets were treated with love. Their examinations were always thorough and their rates were very reasonable. I had to relocate back to Florida and sorely miss the staff. All I can say is the entire staff was extraordinary.
by Anonymous xxx.xxx.180.151
March 28, 2013
Does this provider remember you by name?
Sometimes, but not always
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this animal hospital use current and safe equipment?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.233.66
November 11, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
February 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
September 13, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Does this provider promptly return your phone calls?
Yes
Does this veterinarian offer emergency after-hour services?
Yes, I can always count on them
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
September 09, 2011
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