Worst Ever - I had a new born puppy that was not nursing and was away from the mom and litter. It was cold and weak. I raced to the closest vet to me. The owner and 5 other employees there. I was sold some formula. I really didn't know what to expect I was up against so I asked some questions like; how do I keep the puppy warm?, How much do i feed it and how often? I learned that one of the employees is currently nursing 3 puppies of her own. Suddenly the owner peeked out from the back room and called that employee out of the room. I asked another employee if I could finish speaking to the girl I was talking to because we were in mid-sentence and she didn't get to answer any of my question. I was then told that they were closing. I told her that this would only take a moment. The owner came out to "lock" the doors. The girl that was pulled out of the room came back I asked her to continue what she was telling me. At that time the owner stepped in and told me she can't talk to me and again I was told that they were closing. I asked why can't she? the owner's reply was that they haven't seen the puppy they can't talk to me about it. Okaaaaay... I asked if the girl if we could chat quickly off the clock in the parking lot. Again the owner stepped in and told me again that they haven't seen the puppy they can't talk to me about it, on or off the clock. I could see in the face of the employee that she was very distributed by the owners actions. It is a shame that the owner is more worried about closing up than trying to help save a new born puppy's life. It was basic question come on! BTW the puppy died in my hands.
Everyone in my community knows that they are the absolute best in the field. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
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