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DVM
Animal Clinic East
(8 Reviews)
> Get Phone Number & Directions
1414 Gunbarrel Road Chattanooga, TN 37421
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
my pet was diagnosed with parvo instead giving something to stop the runs and vomiting. he was givin a horse tablet antibiotic that caused even more vomiting and runs.. then the vet tech brought out a saline bag stuck a 2 inch needle in my baby chihuahuas back and squeezed he screamed and wiiggled when she squeezed not a drop went in if that was not enuff she did it again they were not busy and spent more time in the back talking about how sad it was then giving sub q fluids. DR CHUNG YOU NEED TO CHECK YOUR VET TECH AND BED SIDE MANOR .Animal clinic eas tkiss my a
by Brenda Mahan xxx.xxx.56.4
November 14, 2017
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.162.245
September 10, 2012
I took my service dog to this location for cremation, and the name on her urn came back misspelled. As I didn't want to pay for a service I didn't receive correctly until the mistake had been corrected I asked for a refund until they corrected their error. I was assured by 3 office people (I kept getting transferred) that it could be done but I had to wait 24 hours in order for this to take place. I then called back in their time frame and the Office manager Morris got on the phone and told me that he was refusing my request and then called me a liar. I was then berated by him and told that I could pick up my dogs remains the next morning that they would have the issue corrected. I never received a call back except to accuse me of having someone call them and to threaten to file harassment charges against me with the police when in fact this NEVER happened. I called at 1pm and was told that my dog wasn't in and wouldn't be in until 4pm, at 5 I called back and was told "Oh we were just about to call you". I asked for all of the medical records for my two cats and was given a printout of bills that had been paid, I then had to call for the records and was told that the request had to be approved by the vet.
I am disgusted with them and as my dog was a service animal this only tarnished the dignity she had. I will never take any animal back there and would be careful if you do. Their vets might be ok but their Office Manager is a mean spirited man who gets jollys from harassing people who just lost a dog of 14 years, and their front office doesn't seem to know what they are doing.
by Lost my baby girl xxx.xxx.155.1
June 11, 2012
Are you going to visit this provider again?
Without a doubt!
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
by Anonymous
November 12, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too cold?
No, it was fine
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 22, 2011
They always take the time to listen to me. I know they really care about me and what I have to say. As far as boarding facilities go this is one of the better ones that I have seen and I feel confident that the staff takes great care of my pets.They try to make pets feel as safe and comfortable as possible. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I will definitely recommend them to people I know. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals.
by Anonymous
June 06, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
March 16, 2011
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous
March 13, 2011
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Map and Directions
1414 Gunbarrel Road, Chattanooga, TN 37421