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GROGAN'S INC

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COOLEY MEDICAL EQUIPMENT INC

LEXINGTON, KY

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LEXINGTON, KY

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LEXINGTON, KY

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GROGAN'S INC
GROGAN'S INC
(21 Reviews)
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1016 S BROADWAY LEXINGTON, KY 40504
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Kind of not what they once was in the medical equipment/care they were!!
by Pat W. xxx.xxx.211.236
October 20, 2020
I visited the store several years ago and I was very satisfied with my visit. Very professional and helpful. I was fitted for lumbar support. The lady made sure I understood how to put it on by myself and I was comfortable with it. Very positive experience! However today I am very angry and upset with this store. I was looking for a pair of compression socks and I was asking the sales clerk questions. It is very obvious she is carrying on another conversation with someone else. I am asking questions several times before I get an answer and I can hear her talking and giggling with the other person while I am waiting for answers. I finally say that since she is too busy having a conversation with someone else while talking to me I guess she does not need my business. This the first place I looked for these socks since it was such a positive experience the first time, but I will be looking some place else for the socks since your employees personal life is more important than your customers. I wish I knew the ladies name, but she did not give it when the call was transferred to her. I do know she had a foreign accent.
by Virginia Howe xxx.xxx.163.101
March 30, 2015
Was the staff at this retail store friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this retail store have reasonable prices?
Yes
Would you recommend this retail store to others?
I Already Have
by Anonymous xxx.xxx.208.188
November 03, 2014
Are you going to visit this retail store again?
Sure
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this retail store have reasonable prices?
They were decent, but not very affordable
Was the staff at this retail store friendly?
Yes
Was it easy to find parking at this retail store?
Not really, but I found a spot
by Anonymous xxx.xxx.62.194
October 21, 2014
Grogan's was recommended to me and they have always given me great service and products regardless of large or small purchases.
by Richard Mayo xxx.xxx.224.200
September 14, 2014
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Yes
Would you recommend this retail store to others?
I Already Have
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.33.243
September 06, 2014
Was it easy to find parking at this retail store?
Yes, it was convenient
Did this retail store have reasonable prices?
Yes
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was the staff at this retail store friendly?
Yes
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.73.95
August 12, 2014
Did this retail store have reasonable prices?
They were decent, but not very affordable
Would you refer this retail store to a family member or friend?
Maybe, I'm not sure if I loved them that much.
Was the retail store easy to locate?
Fairly Easy
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
by mary ellen xxx.xxx.140.155
June 23, 2014
Was the staff at this retail store friendly?
Yes
Would you recommend this retail store to others?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this retail store have reasonable prices?
Yes
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.55.132
June 02, 2014
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.8.197
May 04, 2014
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Map and Directions
1016 S BROADWAY, LEXINGTON, KY 40504