TAYLOR DRUG INC


76 N 1100 E
AMERICAN FORK, UT 84003

Phone: (801) 756-4021


Based on 20 Surveys

Community Feedback

5
January 12, 2013
By manuel rose XXX.XXX.52.226
It was easy to get the appointment time that worked for my schedule. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
4.5
December 18, 2012
By Anonymous XXX.XXX.185.165
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
5
December 08, 2012
By Anonymous XXX.XXX.114.75
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
4
November 19, 2012
By Anonymous XXX.XXX.176.2
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this pharmacy ever given you the wrong medication?
No
Was your prescription filled quickly?
Yes
Would you refer this provider to a family or friend?
Yes
1.5
August 05, 2012
By Anonymous XXX.XXX.26.152
They ignored my questions and my appointment seemed rushed. Their staff was not friendly at all, I didn't feel welcome there. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I had the hardest time finding their office, and I usually have a good sense of direction. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else.
5
May 23, 2012
By Steve XXX.XXX.24.168
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
1
May 15, 2012
By * XXX.XXX.221.164
I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. Nothing was accomplished, and I felt worse when I left. The only reason they seem nice is to get your money. All they care about is money and gossiping to make themselves feel better. They constantly talk about patients BY NAME and the medications they take. I would never recommend this place to anyone. Very juvenile and unprofessional environment.
5
January 16, 2012
By Anonymous XXX.XXX.83.59
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
4
December 12, 2011
By Anonymous XXX.XXX.26.210
They gave me sufficient information to make a decision about my treatment plan.
5
December 05, 2011
By Anonymous XXX.XXX.239.102
I've already told my friends and family about the fantastic experience I had there.
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