Animal Care Center

Animal Care Center
Animal Care Center 555 East Whitehouse Canyon Road Green Valley, AZ 85614
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
An excellent set of doctors and staff. A bit pricey, no doubt. Wouldn't have gone anywhere else. They have a small lab, imaging and boarding.
by DL Michael xxx.xxx.9.165
June 15, 2019
Dr. Hilden and all the staff are absolutely fantastic. They saw us through a couple major problems and surgery for Aubrey, our cat. The care and concern they display is sincerely compassionate. The other doctors are just as great as Dr. Hilden. I cannot say enough about the staff. Your pet will be in great hands at Animal Care Center in Green Valley.
by Steve Lippert xxx.xxx.90.90
February 22, 2019
absolutely wonderful , very good care , comparable cost to our home state, excellent staff , nice friendly enviorment
by Kathleen johnson xxx.xxx.39.27
June 11, 2018
This place is a simply a money hungry rip off! I agree the vets here are good but the girls in the front who welcome you are cold as ice, except for Alice. The others never say hello or acknowledge you. I went there once when a snake bit my dog. He survived the night but had to go for fluids the next day. They give me a bill over $1,000. I'm not disputing that. I disputed the $250 follow up visit that I didn't need and wasn't going to use but they tried to sneak it in there. When I wanted itemization for the bill they FIRED me as a client, sending all of my animals records to me. I guess they didn't like being caught in their rip-off scheme. Horribly unprofessional office manager Shirlei. I wouldn't touch this place with a ten foot pole!
by Not impressed xxx.xxx.63.160
September 28, 2014
I've already told my friends and family about the fantastic experience I had there. The chairs in their waiting room were definitely above average. I was comfortable. The restrooms at this office were spotless. It smelled fine in there and looked immaculate. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. This place is consistently the best place to go for my pets in Southern Arizona. I tried a few places before I found them, and found the quality of care to be inconsistent. At Animal Care Center I feel like they are always trying to give me the best care, and the most attention to my concerns. I never feel rushed.
by Jo xxx.xxx.76.168
April 10, 2014
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did you feel that this veterinarian's pricing was fair?
Yes, I thought it was fair
by Anonymous xxx.xxx.63.96
December 02, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.159.66
May 03, 2013
Soon after adopting our two reacue dogs over three years ago, we discovered that both had major health problems. One has Diabetes and the other has Cushings Syndrome and Valley Fever, The Animal Care Center has the latest and most uo to date equipment available for diagnosing and treating pets.. Thanks to the care given by Dr. Andrea Hilden and the very knowledgeable vet techs, both dogs are presently living healthy, happy lives. Everyone has been extremely helpful - the vets, the techs and the staff at the front counter..
by Ann Slagter xxx.xxx.117.201
April 20, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.76.168
April 19, 2013
Were the waiting room chairs comfortable at this animal hospital?
Not really
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Donna C xxx.xxx.110.53
March 25, 2013
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