Back Mountain Veterinary Hospital

Back Mountain Veterinary Hospital
Back Mountain Veterinary Hospital Memorial Highway
Dallas, PA 18612

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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did you feel safe in this provider's care?
Yes
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous
XXX.XXX.232.136
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was this provider's office too cold?
Not at all, it was the perfect temperature
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
XXX.XXX.32.131
Were the waiting room chairs comfortable at this animal hospital?
Yes
by Anonymous
XXX.XXX.227.108
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
XXX.XXX.18.253
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Would you recommend this animal hospital to others?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Elaine
XXX.XXX.198.148
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
XXX.XXX.28.102
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
by Anonymous
XXX.XXX.182.83
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
XXX.XXX.254.227
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous
XXX.XXX.254.123
They made all my questions were answered. Their staff is extremely compassionate and helpful. They truely show they care about your pets. The techs and assistants are very knowledgeable and helpful and make the whole experience easier. They made me feel and know I made the right decisions. I would highly recommend taking your pets there.
by Dyann
XXX.XXX.177.110