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Hawthorne Animal Hospital

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Salem, MA

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Hawthorne Animal Hospital
Hawthorne Animal Hospital
(20 Reviews)
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120 Canal Street Salem, MA 01970
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Not now, Rainbow is missing
by Harvey Levesque xxx.xxx.67.63
October 13, 2014
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.137.30
October 01, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous xxx.xxx.226.84
September 19, 2013
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.125.96
June 10, 2013
Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider offer flexible appointment times?
Yes
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.5.38
May 23, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.150.144
May 15, 2013
Dr Thomas is professional and knowledgeable. Has a very good knowledge of homeopathy and accupuncture. Dr Thomas never suggests treatments simply to pad the bill. Very fair and very compassionate.
Highly recomend Dr Thomas.
by old dog xxx.xxx.104.209
March 14, 2013
by Anonymous xxx.xxx.74.206
March 04, 2013
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Laura M xxx.xxx.220.81
February 19, 2013
This veterinarian was friendly to both me and my pets, which I thought was nice. They were very kind and welcoming. They have a huge selection of medication available for pets and are very knowledgeable about each brand provided and also offer florals. Every time I pick up medication they always have what I'm looking for and have never been out-of-stock. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I will absolutely return because they care about my pets and are so professional.
by mo xxx.xxx.106.151
December 24, 2012
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Map and Directions
120 Canal Street, Salem, MA 01970