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Tri County Animal Emergency Clinic

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Tri County Animal Emergency Clinic
Tri County Animal Emergency Clinic
(8 Reviews)
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Peoria, IL 61604
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Consumer Feedback

(8 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
I have taken my dogs here several times and have never had any issues! They are always kind to me and my dogs! Every time I've gone the place is very clean!!! I'm so thankful they are close by because you never know when you're pet will get sick and need help ASAP!!!
by Dawn M Childers xxx.xxx.253.60
October 11, 2021
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by Anonymous xxx.xxx.160.61
October 02, 2014
I would advise you to NOT take your animals any where near this place. This morning I tried to take my dog to be checked and I was refused service because it was 20 minutes before they closed. I didn't know that they didn't see animals when they were still opened. I called at 8pm tonight to find out who to file a complaint with and the young lady that answered the phone "Jenny" was not very helpful either. No one can tell you who to contact in order to file a complaint. I got Dr Thompson is in charge and that there is a board that is above him but she had no idea what the board was called. She said they dont have a name they are just a board and that I can call on Tuesday and talk to the office manager "Jen Lockard" and she should be able to give me some information on who to contact. I did ask her if it is normal practice for them not to see animals 20 minutes before they closed and she informed me that if there was no vet there and if our vet opened at 8am then they wouldnt see me. I asked her do they not have a vet on staff during their business hours and I told her that I told the man this morning my vet wasnt open and I was told that they close in 20 minutes and they could not see me. She informed me that she was sure I wasnt spoken to that way and Yes the guy was actually a huge jerk. She also said they do have a vet on staff when they are open. She told me I could call Tuesday and talk to Jen and get that information. She was not very nice either.
by Samantha xxx.xxx.98.206
August 31, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.65.216
October 30, 2013
Terrible! Very unclean and very very unprofessional!!!!
by j xxx.xxx.138.207
October 12, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.151.28
August 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.155
August 05, 2012
Was your pet anxious to leave this veterinarian's office?
Sort of, my pet seemed more anxious here than other places we've been
Was it easy to make an appointment with this provider?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 12, 2011
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Peoria, IL 61604