Scott Smith, L. OM

Scott Smith, L. OM
Scott R. Smith Acupuncture & Oriental Medicine 717 Bethlehem Pike, Office 170 (The Healing Center) Erdenheim, PA 19038
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
5 star average for Value
Staff
5 star average for Staff
I visited Scott for foot pain as a result of a neuroma. I had trouble walking and had no relief from medications or injections. With Scott's expertise, after 5 treatments my symptoms completely abated. I wouldn't hesitate to recommend Scott. He is timely, caring and professional!
Kind. Patient. Knowledgeable.
I am 68 years old and have seen quite a few acupuncturists in my time, and I have to say that Scott Smith rates right at the top.

The whole experience is pleasing, from the time I enter the office. I love the fact that he is so focused on his treatment, that he is skilled and confident and efficient. I always feel better after a session and chronic issues are getting better. His office is also spotless, including the bathroom! Because his fees are quite reasonable, I am able to go on a regular basis and that makes me happy and of course, healthier!
Please enter your review here.
Was this provider compassionate to you and your situation?
Yes
Was this acupuncture clinic too hot or too cold?
Not at all!
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Are you going to visit this provider again?
Absolutely
Does this provider maintain a professional appearance?
Absolutely
Did this acupuncturist have reasonable prices?
Absolutely!
Did this acupuncturist use excessive foul language?
Not at all; they are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived
Did this acupuncturist seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was the waiting area spacious?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this acupuncture clinic?
Nope
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. This practice definitely spends time and effort cleaning their restrooms. I have been to other practices that neglect their bathrooms, but this place was spotless! One of the first things I noticed about this clinic was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. Every time I come here the acupuncturist always remembers me by name and greets me as soon as I walk in the door, even if it's been a while since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
I have been treated for knee pain and have found acupuncture to be
successful in relieving that pain. Scott has a soothing way about him and so much knowledge as to what is the proper treatment. I am a
regular patient!
Has this acupuncturist ever cancelled your appointment at the last minute?
Never, they are very reliable
Did this acupuncturist use excessive foul language?
Not at all; they are always respectful and courteous!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this acupuncturist seem well-trained and experienced?
Extremely Experienced
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