9 West Hair Studio

9 West Hair Studio
9 West Hair Studio 1018 Hedgesville Road Martinsburg, WV 25401
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Jody is great!
by Lynn xxx.xxx.3.111
November 24, 2019
Great people, great place!!
by Linda xxx.xxx.8.89
December 16, 2014
Were you satisfied with your appointment with your provider?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Are you going to visit this provider again?
Yes
Does this provider have a good professional reputation within your community?
Definitely
Did this salon use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous xxx.xxx.64.65
August 30, 2014
Were you satisfied with your beauty treatment?
It was the best I've ever experienced!
Does this provider remember you and your circumstances at every appointment?
Yes
Did the waiting room furniture appear to be clean?
Yes
Were handicap accommodations well done?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.110.223
June 12, 2014
The staff great and most helpful I've ever seen anywhere. It was obvious they really enjoyed working there. My hair looked great when I left. My stylist is amazing and she goes out of her way to may sure I and my granddaughter are happy. She always does little extra things for my granddaughter who loves her. The first thing I noticed when I walked in was their business license hanging on the wall. It immediately made me feel even more confident that I was going to a salon that was qualified. It is easy for me to get an appointment that meets my time needs. They have very convenient availability. I am never pressured to buy anything I don't want. I am able to just relax and enjoy my visit. I will never go anywhere else.
by anon xxx.xxx.7.9
February 26, 2014
Did the staff at this salon leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to get all of your questions answered while you were at this salon?
Every question I had was answered thoroughly
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did your stylist make an effort to keep hair off of your clothes during your visit?
Yes
by Anonymous xxx.xxx.33.34
January 13, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you going to visit this salon again?
Without a doubt!
Did the stylist spend extra time washing your hair?
Yes
by Anonymous xxx.xxx.205.237
November 30, 2013
Was this provider's staff friendly?
Yes
Were you able to get all of your questions answered while you were at this salon?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.216.9
November 15, 2013
Would you recommend this salon to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did the staff at this salon use excessive foul language?
No
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.17.43
June 08, 2013
Did the staff at this salon pressure you to purchase unnecessary products?
No, my decisions were always respected
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was the staff at this salon friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.32.39
February 18, 2013
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