Woodmont Healthcare Center

Woodmont Healthcare Center
Woodmont Healthcare Center 11 Dairy Ln Fredericksburg, VA 22404
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Consumer Feedback

(39 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Did this senior care facility prominently display their credentials or business license?
Yes
Would you recommend this senior care facility to others?
If I Had To
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the waiting room furniture appear to be clean?
Yes
Would you recommend this nursing home to others?
I Already Have
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Does this provider promptly return your phone calls?
Yes
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Was this provider's office clean?
It was satisfactory
Does this provider have helpful information available online?
Yes, but very little
Did this nursing home answer all of your questions?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office easy to locate?
Fairly Easy
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider wear an obnoxious cologne?
Somewhat, it didn't smell very good
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider give unbiased advice?
Yes
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider have a good professional reputation within your community?
Not really, it could be better
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