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Windsor Manor

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Starke, FL

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Windsor Manor
Windsor Manor
(11 Reviews)
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602 E Laura St Starke, FL 32091
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Recommended
4.5 star average for Recommended
Value
1 star average for Value
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
This place does not promote healing! They put my father in isolation when he went there fully vaccinated with a fractured femur. The purpose of his going there was to receive rehab. We had to sit outside under his window as no one was allowed inside. He had no phone in his dirty room. He was never given the opportunity to brush his teeth, wash his hands, nor given railing on his bed. He was a high fall risk patient. Also, the staff never put on gloves when they worked with him. He rang for the nurse two nights in row for help toileting. No one came. He had to defecate on himself and had to lay in it until the next morning. This caused him humiliation and a nasty rash .. I went and expressed my anger to the director. She said she runs the place as if her own parents were residents there. This is unacceptable! We got dad out as quick as we could. He is now at UF Health and Rehab hospitals. It is amazing! Windsor should be shut down.
by Daughter of a Veteran xxx.xxx.168.170
November 12, 2021
My mother died April 5,2018 and we have been getting the run around from the starke business office about her refund which was promised 4-6 wks. They wanted our money up front but they have no consideration about returning what is owed.

Otherwise rest of staff was very nice and helpful.
by Beverly H Elder xxx.xxx.240.53
June 14, 2018
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.99.113
September 01, 2014
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.229.163
January 09, 2014
Did they follow up with you after your appointment?
Yes.
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.164.250
March 07, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.189.44
October 18, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
January 22, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 04, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you refer this provider to a family or friend?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
by Anonymous
March 26, 2011
Every time I'm put on hold here I have to wait quite a while for them to get back to the call. Although I have had to wait longer at other places, I was still pretty unimpressed with their phone etiquette. I'll definitely be going back. I didn't have a bad experience. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs.
by Joy Williams
March 22, 2011
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Map and Directions
602 E Laura St, Starke, FL 32091