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Whispering Pines Lodge

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Whispering Pines Lodge
Whispering Pines Lodge
(17 Reviews)
> Get Phone Number & Directions
2131 Alpine Rd Longview, TX 75601
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Outstanding facility and staff!!!
by Cassy xxx.xxx.129.226
February 14, 2019
Seemed to really care about my visit, staff were courteous and smiling. Did not smell any odors, and activities were in progress with the patients attending them.
by Ashlee xxx.xxx.245.117
February 25, 2016
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Anonymous xxx.xxx.200.138
October 25, 2014
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
by Bob xxx.xxx.13.108
April 25, 2014
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider give unbiased advice?
No. I didn't trust their motives.
Is this provider's business conveniently located?
Yes, it is very conveniently located
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.4.20
November 10, 2013
Did they follow up with you after your appointment?
No, but they said they were going to!
Did this provider rush your appointment?
No
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
by Anonymous xxx.xxx.148.188
August 04, 2013
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous xxx.xxx.3.92
June 19, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.3.92
April 25, 2013
by Anonymous xxx.xxx.245.34
January 29, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did they follow up with you after your appointment?
Yes.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.34.51
January 02, 2013
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Map and Directions
2131 Alpine Rd, Longview, TX 75601