Westside Health Care

Westside Health Care
Westside Health Care 1020 S Fairfax Ave
Los Angeles, CA 90019

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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did this senior care facility use current and safe equipment?
Fairly Current
Was this senior care facility's staff friendly?
They were decent
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider listen to your concerns and respond respectfully?
Mostly
by Anonymous
XXX.XXX.128.238
I read the reviews and thought it was going to be great place. but to my shock, its over crowded smelly, and the staff stands around when there is things to be done. the beds are old, the staff is not to polite. its seems like a fire hazard to have so many wheel chairs in the halls while tripping over and weaving through them. basically, the reviews do not meet the conditions.
by concerned citizen pay it forward
XXX.XXX.239.92
My Mother went in on a Monday afternoon. When she got to her room at first she said it was nice. That evening she was calling saying she was cold and had asked the nurse for another blanket. I call and ask the nurse to bring a blanket but the nurse never brought the blanket to her. Tuesday she was so cold she had to wear her coat and sleep in her coat. There was no hot water or nor any towels. Thursday morning about 6 a.m. my mother was calling saying she wanted to go home that she couldn't take being there any longer, and would we please come and get her NOW! While she was there she saw a woman that was sitting in a wheelchair fall out the seat it was almost a hour before anyone knew that this was on the floor. She ended up going to the hospital. The lady daughter was in the office when this was going on. Myself I wouldn't put my worse enemy in a place like this let alone a dog. PLEASE DO NOT PUT YOUR LOVE ONE IN THIS PLACE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by Cejai
XXX.XXX.194.223
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They made the extra effort to make sure every question and concern I had was addressed. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.

My grandmother Olean Waites, and my friend Thelmarie Johnson, and my friend Loving Marshall, and my friend Joe when Joann Start was there.
by Glen Waites
XXX.XXX.218.240
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous
XXX.XXX.189.169
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by annonomus
XXX.XXX.8.92
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
XXX.XXX.25.154
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
XXX.XXX.3.40
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office easy to locate?
Fairly Easy
Did this provider prominently display their diplomas or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
XXX.XXX.22.124
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
by Anonymous
XXX.XXX.25.154