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Villa Rancho Bernardo

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Villa Rancho Bernardo
Villa Rancho Bernardo 15720 Bernardo Center Dr San Diego, CA 92127
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Clean, neat, great nurses and rehab staff
by Jeff xxx.xxx.233.178
August 09, 2014
Just wanted to relay to others that my hairdresser's husband was taken to this facility several months ago, and she said the food looked worse than prison gruel, it was awful and they gave her husband so little food that he almost starved. be sure to check the food that is being served when you visit this facility and see what is being given to patients in terms of quantity and quality. good luck.
by worried friend xxx.xxx.8.48
May 13, 2014
My mom stayed at this facility for a month. The rehab team were encouraging and friendly to everyone. My mom stayed downstairs and she had the worst time. The morning staff seemed to be always in a hurry with their care and the RN's and the unit manager were so unprofessional. The unit manager, who dresses up as if she were 14 years old, would yell across the hall to get the attention of her staff member. It was totally unreal. The gossiping was another problem I saw during the day. I saw that the assistant director of nursing talking "not so nice things" to the unit manager about their staff aloud and the fact they were laughing out loud annoyingly. I would not recommend this place to anyone. They had a choking incident last year and the patient ended up dying. You wouldn't want that to happen to your love one right? read on about this facility: http://www.utsandiego.com/news/2013/Mar/26/tp-nursing-home-fined-100000
by dana xxx.xxx.150.233
July 22, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.47.126
May 22, 2013
Did this provider prominently display their diplomas or business license?
No, I never saw one
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider have reasonable prices?
No, it was expensive.
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.16.122
April 19, 2013
I spent three months in Villa Rncho Bernardo after breaking both in my leg right under my knee. The care was excellent and the aids were always kind and patient.. The therapists were wonderful. I would recommend this place to anyone.
by Rosalie Kramer xxx.xxx.78.197
April 06, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.224.79
August 04, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
November 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
October 12, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Sue B.
October 02, 2011
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Map and Directions
15720 Bernardo Center Dr, San Diego, CA 92127