University Manor Health & Rehabilitation Center

University Manor Health & Rehabilitation Center
University Manor Health & Rehabilitation Center 2186 Ambleside Rd
Cleveland, OH 44106

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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
1 star average for Expertise
Recommended
2.5 star average for Recommended
Staff
3 star average for Staff
Value
2 star average for Value
Was the provider's staff welcoming to you?
Somewhat
Was this provider compassionate to you and your situation?
Not really
Would you recommend this nursing home to others?
Absolutely Not
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider give the impression that they cared about your concerns?
Not really
by Anonymous
XXX.XXX.16.91
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by nikki
XXX.XXX.10.239
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by anonymous
XXX.XXX.149.89
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous
XXX.XXX.80.92
UNIVERSITY MANOR SHOULD BE CLOSED DOWN. IF YOU HAVE A LOVED ONE THAT LIVES THIS TERRIBLE FACILITY GET THEM OUT NOW.
by VENGENCE IS GODS
XXX.XXX.151.206
Are you going to visit this provider again?
Sure
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
XXX.XXX.54.149