ManorCare Health Services–Northside

ManorCare Health Services–Northside
ManorCare Health Services–Northside 2170 Rhine St Pittsburgh, PA 15212
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
1.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2 star average for Recommended
The buikding is very old and out of date.Paint chipping off the walls.The staff was rude. I saw a nurses aid on their cell phone while in a patients room. I overheard a colored women swearing at a little old white lady who was in a wheelchair to be quiet and stop playing games,she was just changed.After seeing that, it was enough for us to get our loved one out of there and take him home!!! I have reported them to the state but little did I know they have failed the state nursing home inspections the last few years. Look into this place before you put your loved one there!! Bottom of the barrel healthcare!!!
by patients family xxx.xxx.75.154
April 08, 2014
Was this provider's office easy to locate?
I got lost, but eventually found it
Was the waiting area spacious?
No, it was rather cramped
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.115.162
August 05, 2013
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's staff friendly?
Friendly Enough
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.61.173
March 29, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.0.114
February 04, 2013
Has this provider ever cancelled your appointment on you last minute?
They cancel on me all the time.
Does this provider use current and safe equipment?
Not at all; the equipment is dangerous!
Did this provider answer all of your questions?
None of my questions were answered
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous xxx.xxx.133.114
January 23, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.71.90
July 16, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 31, 2012
This facility is one of the last places providers send patients. It has a strong reputation for neglecting patients. Ask around before you trust this place with your loved one.
by Dan
January 05, 2012
Was the waiting area spacious?
No, multiple people had to stand
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
by Anonymous
March 06, 2011
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