Silver Oaks Nursing Center

Silver Oaks Nursing Center
Silver Oaks Nursing Center 715 Harbor St New Castle, PA 16101
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Recommended
4 star average for Recommended
Staff
3 star average for Staff
The staff here is well intentioned but overwhelmed. This facility is a nightmare. The stench is awful and patients roam about confused. The physical building looks like a haunted house and the whole placeinside looks like a basement painted with leftover paint. Reliant should be ashamed of themselves for this awful place and they should build a new facility. It is the most depressing nursing home ever.
by anon xxx.xxx.244.63
October 09, 2014
Was this senior care facility clean?
No, I didn't feel comfortable at all
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Did the staff at this senior care facility use excessive foul language?
Somewhat. It was a little excessive
by Anonymous xxx.xxx.125.8
June 20, 2014
by Anonymous xxx.xxx.235.130
July 26, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.200.48
February 26, 2013
My husband was dying of cancer and I needed a place to care for him.
The staff at Silver Oaks did everything they could for him, they were nice and kind and caring. The staff did so much to make things comfortable for him. I would recommend Silver Oaks for anyone looking for a place that cares about their patients.
by Janice xxx.xxx.200.49
February 26, 2013
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.236.0
June 11, 2012
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 21, 2011
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