River Pointe Rehabilitation & Health Care Center

River Pointe Rehabilitation & Health Care Center
River Pointe Rehabilitation & Health Care Center 4142 Bonney Rd
Virginia Beach, VA 23452

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Consumer Feedback

(15 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by anthonycarroll
XXX.XXX.49.154
by Anonymous
XXX.XXX.250.197
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider answer all of your questions?
No, I left confused and frustrated
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Barbara
XXX.XXX.125.118
by Anonymous
XXX.XXX.142.223
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider prominently display their diplomas or business license?
No, I never saw one
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by lbb
XXX.XXX.251.197
I was disappointed that their staff didn't seem to respect them very much. They weren't disrespectful but I could tell they didn't have a very good relationship. Their equipment appeared to be old and out of date. I wouldn't trust them to care for my loved one after I saw first hand how unsafe their facility is. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was never able to relax during my appointment. I was on edge the whole time.
by seenthelight3
XXX.XXX.205.101
by Anonymous
XXX.XXX.188.207
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Cher425
XXX.XXX.64.110
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. Everything I told them seemed to go in one ear and out the other. I didn't feel like they cared about what I had to say at all. I plan on telling everyone I know about how terrible this nursing home is. I wouldn't recommend this place to my worst enemy. They didn't tell me anything about my treatment options. I left feeling very confused and frustrated.
by mizumi miyaki
XXX.XXX.164.57
by Anonymous
XXX.XXX.93.79