Rehabilitation & Health Center at Village Green Care Center

Rehabilitation & Health Center at Village Green Care Center
Rehabilitation & Health Center at Village Green Care Center 1601 Purdue Dr Fayetteville, NC 28304
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended

Were not informed as to all the medications family member was prescribed. Did not go over medications when discharged. Were told by pharmacy that we should instruct management of this. We were given a walker we tried to decline because we had three at home. We have since had to pay a portion of that charge. More interested in prescribing medication than taking care of the patient. An antibiotic we really needed
could not get a call back on. Very disappointed.
by alias xxx.xxx.174.31
August 02, 2016
The operation provided Fantastic Customer Services & Skills. They was very friendly. Each person appears to be honest in responding to answers as they spend additional time to created a nice environment .
The rom was very Clean as I was impress.
by Robert xxx.xxx.67.87
November 21, 2014
Would you refer a friend or family member to this senior care facility?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Anonymous xxx.xxx.144.201
August 07, 2014
by Anonymous xxx.xxx.123.27
July 26, 2013
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
by Anonymous xxx.xxx.33.88
April 18, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Were the restrooms well-stocked at this provider's office?
Sometimes, but most of the time they aren't
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Are you going to visit this provider again?
Not if my life depended on it
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.133.50
January 17, 2013
The facility reeks of urine in certain corridors. The food preparation is atrocious. The rehabilitation staff are NOT providing adequate hygiene care to the senior patients. Members of the cleaning staff are STEALING money and personal items from the senior patients' rooms while they are sleeping or away. These SERIOUS ISSUES need to be IMMEDIATELY addressed by the State Attorney's Office and Health Department. There is NO EXCUSE for this to happen. The Village Green Director and Senior Staff should be held accountable for these DEPLORABLE CONDITIONS and activities!
by Wyatt xxx.xxx.135.142
January 14, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. It was pretty hard to find the building, but I eventually found it. They treat there staff like dirt, you can hear them yelling down the halls. The whole place is filthy, roaches can be seen running into the corners and people are sitting outside there rooms smelling of urine, I will never visit this place again! I feel so sorry for the people that have to work and live there.............
by XXXXXXXXXXXX xxx.xxx.70.93
August 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.128.98
June 02, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
November 04, 2011
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