Regency at Renton Rehabilitation Center

Regency at Renton Rehabilitation Center
Regency at Renton Rehabilitation Center 80 SW 2nd St Renton, WA 98055
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
There is definitely a problem in regards to the language barrier. Most of the CNAs appear to be uncaring and only there to receive a paycheck. There's no compassion shown. They will let you sit in a wet/dampened diaper for hours before you get changed. Your personal clothing items get lost in the laundry only to be worn by someone else. Check for yourself, the turnover ratio for staff staying there is extremely high. We were promised change from the last administration, did they mean for the worst? I hope not.
by wellspoken xxx.xxx.225.172
March 06, 2015
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Are you going to visit this provider again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider use current and safe equipment?
Yes
by Mrs. Doris Brown Miller xxx.xxx.59.132
February 05, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's staff friendly?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Jolene xxx.xxx.148.245
August 06, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.35.49
April 09, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider rush your appointment?
Not too much, but somewhat
by terrylynn lowrimore xxx.xxx.235.209
November 02, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.47.1
August 06, 2012
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 08, 2011
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
September 16, 2011
Staff is unprofessional, uncaring, and barely fluent in English. Just try calling there to speak with a patient----it's incredible!
by SR
April 30, 2011
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