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Red Wing Health Center

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Red Wing Health Center
Red Wing Health Center
(17 Reviews)
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1412 W 4th St Red Wing, MN 55066
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
In my opinion they shouldn't hire woman that smoke meth (janette randall) she also will probably start stealing pills cause she is an addict
by Someone who knows the facts xxx.xxx.11.193
September 18, 2018
this place is very old (needs updates) , staff leaves patient's rooms dirty , such as dirty wash clothes left on the floor soiled clothing on floor commodes still have dried stool on them , cath not picked up off the floor , staff are not pleasant , they act like you are a bother if you ask them for any thing, staff is rude to the patient's NEVER NEVER LEAVE A FAMILY MEMEBER IN THEIR CARE !!!!
by ZELDA xxx.xxx.73.98
May 16, 2018
My dad was there and left after one night when they basically refused to provide care. They changed his wound with out changing their gloves. Yeah. Already used gloves. They didn't respond for requests for help in getting out of bed to use restroom and made him clean up his own mess that he ended up having when they refused help.
by a kid xxx.xxx.61.28
October 28, 2014
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Does this provider remember you by name?
Sometimes, but not always
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.173.62
January 03, 2014
My husband of only 4 months has TBI and was supposed to have 24-hour per day care. He is and was left to do whatever he wanted and was left by himself most of the time. I was just informed last night that he and another patient were caught kissing each other. Why was that allowed to happen? Obviously, the patients are not watched 24 hours per day!

My husband, Loo Sargent, also reported that he fell in the bathroom and was forced to try and pull himself up between the toilet and the wall. I called the staff to report it immediately and they did not believe that he had actually fallen. Thank God that I gave him a cell phone so that he was able to call myself and his daughter and let us know that he had fallen. Then, they proceeded to take the phone away from him and send it home with me. I guess the staff doesn't want him reporting anything that goes on there!
by Joni Sargent xxx.xxx.119.196
December 30, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous xxx.xxx.130.203
December 20, 2013
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Did this provider rush your appointment?
Not too much, but somewhat
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous xxx.xxx.186.247
November 07, 2013
What a horrendous place.

Overall, they treated my loved one like a vegetable -- it is not a hopeful place, which you think it would be since it specializes in rehab, supposedly. Ignored call lights for an hour every day. Loved one developed bed sores and infections. Flies everywhere. Carpet filthy. Rooms tiny. I will say that most staff was nice, but always overworked (16 hour shifts). When the state came, suddenly they were fully staffed (got paid an incentive to come in/stay) and did our every whim. What a joke.

If you have a choice, don't send your loved one here. We regretted it and got them out as fast as we could.
by Mere xxx.xxx.85.123
October 02, 2013
This facility has really tried to help my mother. They work hard at scheduling special activities appropriate for a brain injured person. They have special programming and a therapy department that tries all areas before giving up. My mom was very low functioning, but did make progress and now will go to a board and care!! THANK YOU!!
by Mary xxx.xxx.188.232
August 19, 2013
This facility intends to become a premier TBI facility. They say this knowing that they already treat many TBI residents and are not doing a complete job. They have discontinued restorative program so as to demote long time restorative aides working at their facility. Same goes for their TMA's....they no longer have any. Our family member has been at this facility for many years and we have seen management totally screw the residents and employees, simply to assure that they make money. I can not give zero stars so I give half a star. The sad part is that many employees try to do a good job, but are continually left with no help, short staff, etc. The DON seems unqualified and takes out frustrations on staff members.
by anonymous xxx.xxx.14.52
February 21, 2013
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Map and Directions
1412 W 4th St, Red Wing, MN 55066