Pine View

Pine View
Pine View 400 County Road R Black River Falls, WI 54615
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Consumer Feedback

(12 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Friendly Enough
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider rush your appointment?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider rush your appointment?
No
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider treat their staff well?
No, the staff was very mistreated
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Family member stayed 19 days for rehab after stroke...... no bath given during stay, many excuses why "no time" , "Later", etc..... meds not given at appropriate time, dr. visits not scheduled in time, staff unavailable at many times, very poor care, just a bed and take care of yourself..... not a good place to be if you or a family are in need of care
Input rec'd from family members
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too loud?
No, it wasn't too loud
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Would you recommend this nursing home to others?
No
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Did you feel safe in this provider's care?
Yes
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