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Pine Grove Health Center

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Pine Grove Health Ctr

Pascoag, RI
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Pine Grove Health Center
Pine Grove Health Center
(8 Reviews)
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999 S Main St Pascoag, RI 02859
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
1 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
They would never do that! Their full attention is always on me.
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.125.194
May 14, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this nursing home to others?
I Already Have
Did this provider show attention to detail?
Absolutely
Does the provider's staff treat you well?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
by gail bamford xxx.xxx.184.178
March 13, 2014
Jenn,a supervising nurse at pinegrove in pascaog RI,is highly qualified/trained nurse,jenn as well as other staff at pinegrove could be more efficent and attentive to there patient's healthcare needs if Pinegrove was not extremely understaffed especially between hour's of 7pm-11pm
by Mandy xxx.xxx.125.172
January 02, 2013
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was friendly enough, but they are under staffed (except for in the adim departments)and sometimes can't go out of their way to help me. I feel like my appointment was pointless = the head admin Karen Morin will sit across from you and "yes you to death" , tell you she will "see what I can do" , take your money and then do nothing she said she would!!! I have been battling for 19 months to get my mother a proper foot/leg brace so that she can walk again and also for them to do range of motion excercises with her, instead they pump her full of Vicodin and leave her in her wheel chair from 7am-7:30pm EVERY day!!! In addition to lack of hygiene care(extensive) patience are constantly left unattended on the toilets and many have injured themselves falling off. My mother has fallen off the toilet after being left unattended for over 15-20 min. Room call button response time has been in excess of 20-25 min. Again, this is due to lack of direct care staffing not the nurses and aids. Most of them are really nice and very friendly. Dental care is a nonpriority. My mother has not been able to chew solid foods for 3 months. For 3 months I asked for her to get to a dentist and ended up scheduling the appointment and taking her myself. The dentist told me that they have been Neglecting my mother and have not been brushing her teeth everyday at which point my mother confirmed they do not brush them very often.

None of my questions were answered honestly, nothing was accomplished, and I felt worse when I left. The office was very easy to locate and comfortably air conditioned (unlike the hallways and patient rooms which, get brutally hot in the summer) I'm not sure why the people getting paid to work there(admins) deserve to be cooled off when the people PAYING to live there have to suffer!?!? I didn't have any trouble finding it at all.
by Astra Lafond xxx.xxx.147.161
July 03, 2012
They answered most of my questions but I could have used more information. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. I have to repeatedly call my friend who is a Viet Nam veteran..not four times in one day but over the course of three to four days. This friend I have known since I was five..We are both veterans and I will remain his friend.. They dislike him and are afraid of him(Robert Birtwell) but the end result is you get the dollar when it is due. I expect better....If I continue to en encounter these probllems I will contact the V.A. Trust me. Ted Dube
by ted dube xxx.xxx.150.84
May 11, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.127.33
April 10, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
November 29, 2011
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider prominently display their diplomas or business license?
Absolutely not! I don't think they have one!
by Anonymous
September 06, 2011
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Map and Directions
999 S Main St, Pascoag, RI 02859