Northgate Health Care Facility

Northgate Health Care Facility
Northgate Health Care Facility 7264 Nash Rd North Tonawanda, NY 14120
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.48.169
January 12, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.231.19
July 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.221.8
June 24, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider promptly return your phone calls?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 01, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
December 16, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
July 21, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 12, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
April 21, 2011
Did this provider use excessive foul language?
No
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 31, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
March 29, 2011
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