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Mission Carmichael Health Care Center

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Mission Carmichael Health Care Center
Mission Carmichael Health Care Center
(17 Reviews)
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3630 Mission Ave Carmichael, CA 95608
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Mission Carmichael is ridiculous. Not enough staff. Not a safe place. Medication mistakes. No phones that the patients can make a private call. Food is atrocious! The ratio of patients to staff is ridiculous! There have been times when the CNAs have had 38 patients each! How is that safe? One night , there was 1 RN for the WHOLE facility ( which has ,I believe,138 beds)! Patients and staff are assaulted by some of the patients. Patients not allowed access to the gym or exercise at their leisure! It's not unusual to see someone in the hall in a diaper alone... Or less! I could go on and on but I think you get the idea!
by Frigh xxx.xxx.203.67
July 23, 2023
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did the staff at this senior care facility use excessive foul language?
Yes! It was very unprofessional!
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Marjorie Vargas xxx.xxx.233.57
March 30, 2014
Did this provider answer all of your questions?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
by Anonymous xxx.xxx.169.16
October 06, 2013
This facility is mediocre at best. Often loud and void of concern by the staff. Our loved one was here for a couple of years. They seem more concerned about inspections and a good rating than the comfort & we'll being of the patiences. For the $7K per month we paid, we expected good care along with quick response to any concerns we may have. If you question the care of your loved one don't expect much more than excuses and double talk.
Our Mother passed a few days after we paid that months $7,000 payment. We have gotten nothing but excuses as to why they can't refund our balance of $4k. At the rate they are going we will probably be in a care home or gone before we ever see the money returned. Don't go to the facility administrator. He will only ignore you and pretend he cares.
by Disappointed xxx.xxx.173.193
September 28, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.186.125
February 24, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.42.159
January 25, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.68.164
September 02, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Stacey xxx.xxx.120.234
August 06, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Mollie xxx.xxx.152.66
July 05, 2012
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
September 29, 2011
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Map and Directions
3630 Mission Ave, Carmichael, CA 95608