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ManorCare--Fair Oaks

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ManorCare--Fair Oaks
ManorCare--Fair Oaks
(29 Reviews)
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12475 Lee Jackson Memorial Hwy Fairfax, VA 22033
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Consumer Feedback

(29 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
My mother was in this facility for a short time before further medical complications sent her to the hospital and at that point I asked for another facility. The primary problem at this facility is the socialization of the staff with each other and neglecting patients. I'm only familiar with the day-to-day staff not the specialty staff. I think in every situation, management should stay in their facility to find out about the quality of care being given. When I went back to pick up her belongings I only dealt with the receptionist, management was nowhere to be found. The receptionist just pointed me to a direction where I had to ask further questions to recover her belongings. When I got them home, some of her clothing was put away soiled. Facilities for the elderly like this make me hope I die before I get to that point.
by My mother's daughter xxx.xxx.209.62
October 01, 2016
This facility should be shut down, and the staff should not be allowed to work with humans. Come to think of it, they aren't qualified for animals either.
The staff are heartless, cold, rude, and severely uneducated and unprofessional.
From the care you get, to the food they serve is an absolute joke. This is a place to go if you never want to see your loved one thrive or smile. This place is an absolute disgrace. They leave you in dirty diapers for hours because as per the "qualified" nurse they "just changed you" and now their busy doing a whole lot of nothing.
If you do decide to utilize this facility, you'll need your own fridge in the room cause they throw out your food. Or maybe they eat it? God knows I am sure they won't eat the food provided by the "chef" lol I use that term loosely.
The head doctor of this facility told us we should worry more about my 61yr old mothers end of life care rather than an attempt at therapy. He is the leader of this pack and also should not be allowed to practice medicine. No one knows what the other is doing. No one knows who is who. Most of them have a hard time even speaking English. The ones that speak it, mumble at you. You get put on hold for 15-20-30 min and then when someone picks up they have no idea who you are or who the patient is. Overall this place is a torture chamber and not suitable for human beings. Please stay away from this place!!!!! It's a place to go if you want to wither away and die slowly.
by Jen xxx.xxx.162.208
July 31, 2015
I used MCFO for accute physical rehabilitation after shoulder surgery and I found the therapists all top quality professionals and the nursing staff to be efficient caring and professional this would be my first choice if i need rehab services again.
by Kennyt xxx.xxx.216.96
April 09, 2015
Worst facility ever. This is the kind of place that gives Nursing Homes a bad reputation. From management to staff, all they care about is making money. Once you're in there they do not care about you at all. All the negative reviews on here are accurate. The one star rating is because I had to click a star to submit. A negative rating is more accurate.
by Bad Experience xxx.xxx.2.9
January 30, 2015
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Would you recommend this senior care facility to others?
Absolutely Not
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Was this senior care facility's staff friendly?
Not one bit
Was it easy to find parking at this senior care facility?
Yes, it was convenient
by Peter Gruden xxx.xxx.236.214
April 12, 2014
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.59.130
November 07, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.144.8
October 30, 2013
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by Anonymous xxx.xxx.128.3
September 30, 2013
Very great staff. Easy to work with. Social Workers go above and beyond to assist client and family throughout care.
by Brian xxx.xxx.168.52
September 08, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider prominently display their diplomas or business license?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.167.137
August 26, 2013
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Map and Directions
12475 Lee Jackson Memorial Hwy, Fairfax, VA 22033