ManorCare Nursing Center--Palm Desert

ManorCare Nursing Center--Palm Desert
ManorCare Nursing Center--Palm Desert 74350 Country Club Dr Palm Desert, CA 92260
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
I was impressive with Physical and Occupational therapy and its staff ability to help with my recovery. Overall, All staff were patience and had a positive attitude. Noemi, Jennifer and Sara CNAs were courteous, helpful and very friendly. I really enjoyed the following activities Happy Hour, Monday Night Football and Bingo. The food was excellent. Definitely would recommend to family and friends who need Physical and Occupational therapy rehabilitation.
by GWEN xxx.xxx.15.131
October 11, 2018
My companion of 14 years was placed in Manorcare Palm Desert facility to rehab from a fall in which he broke his hip. We were promised he would have daily out of bed in chair care this did not happened many other commitments were made and unkept. he went 3 days without his teeth being brushed we had to fight to get him showered he was brought his breakfast early in the morning it was placed clear across the room on a table when his daughter came (as all the family did each day) it was around 11 am the food was still on the table the CNA came into the room and said ooh he has not eaten his food. No one had checked that he could not get out of bed to reach his food and no one had given it to him We took him home MUCH MORE TO TELL BUT RAN OUT OF SPACE!
by Marjorie Slaten xxx.xxx.169.128
May 07, 2016
Husband was transferred from hospital to have physical therapy. First two hours not one person came into his room to look after him. He was very fearful of where they had placed him. Very scary for him.
One morning wanted cna care, no one came after 10 minutes. Wife went out to call for help, all the aids were in their office area around a table talking, only the nurse was working. I yelled.
by Nancy xxx.xxx.233.198
January 27, 2016
MY FATHER THERE AND NO ONE ANSWERS PHONE......UN REAL
by RAMONA xxx.xxx.234.188
July 22, 2015
MY mother past away from maner care after being there for two days this place is a bad place to get any kind of help..Don't send your family HEAR
by unknown xxx.xxx.203.49
January 27, 2015
My 92 year old friend was admitted yesterday. I have called 4 times to speak to her and also wanted an update from staff. This place seems to be unable to do that. They can transfer you to phones that don't answer and they can hang up on you without saying anything, but they cant connect you. I do not like other reviews I have read on line about this place but they sure seem right to give this place a BELOW AVERAGE rating.
by Randy xxx.xxx.192.15
November 04, 2014
Was this senior care facility's staff friendly?
Yes
Does the staff at this senior care facility always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this senior care facility clean?
Yes everything was neat and sterile
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.122.189
April 07, 2014
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this nursing home answer all of your questions?
Yes
by Anonymous xxx.xxx.50.53
December 12, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
by Anonymous xxx.xxx.245.3
July 01, 2013
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
by Anonymous xxx.xxx.48.253
April 24, 2013
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