Laurel Convalescent Hospital

Laurel Convalescent Hospital
Laurel Convalescent Hospital 7509 N Laurel Ave Fontana, CA 92336
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Consumer Feedback

(23 Reviews)
Service
4 star average for Service
Environment
3 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Very unhealthy place to put your love one , they don't have profecional staff , they can't handle patient they should be closed .
by Annie xxx.xxx.25.79
November 16, 2016

I am currently a patient at Laurel Wellness and Nursing Center. I've been here for several months. During this time I have had the opportunity to observe and experience the well trained staff that they have here, in caring for me and more importantly ...ABOUT ME...as well as the other patients. THIS IS A RARE QUALITY !!

So I expect my recovery to be complete.
by William H. xxx.xxx.28.50
September 16, 2016
NOTHING BUT MURDERERS WORK HERE! They are not nurses! Do not put YOUR family here unless you want them to die! They refused to call ambulance when my nana was throwing up blood! She passed away!
by alyssa xxx.xxx.6.101
May 24, 2016
Was this senior care facility easy to locate?
I got lost, but eventually found it
Was this senior care facility's staff friendly?
They were decent
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did this senior care facility prominently display their credentials or business license?
Not very well. I had to really look for it before I found it.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.249.19
August 03, 2015
I had my father here and the service was great like always he is been here before and Laurel had the helpful person in the front desk Janeth she is not longer at Laurel but Connie and Minnie helpful as well. Love their service I will recommend the facility.
by AAAAA xxx.xxx.7.21
December 05, 2014
Was this senior care facility's staff friendly?
Yes
Did this senior care facility use current and safe equipment?
Fairly Current
Would you refer a friend or family member to this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
by Anonymous xxx.xxx.87.252
October 10, 2014
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
by Anonymous xxx.xxx.242.66
October 06, 2014
This is the WORST place! do not take your loved one there. My grandma was there for a week and it was horrible. She was in rehab post heart surgery and they did not give her the medication she needed to recover. They did not have her room ready when she was admitted. They refused to give her medication. They refused to take her to the restroom. They were rude to her. She fell trying to get up to use the restroom herself and was choking on her oxygen cord after they refused to help. This all led to a conference meeting where they tried to cover themselves by saying no one saw her fall. They wanted her to eat breakfast while she sat in her pooped diaper they wanted to change her after she ate. They are disgusting and cruel. The list goes on! my family and I would never want anyone to suffer the way my grandmother did. We are definitely doing something about it.
by Anonymous xxx.xxx.232.75
September 16, 2014
This is the best facility to take care all the residents and all the staff is friendly and the cna' s they are professional and take care the residents.
by melisa xxx.xxx.254.128
August 14, 2014
Was this senior care facility's staff friendly?
They were decent
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
Did this senior care facility prominently display their credentials or business license?
Yes
Would you refer a friend or family member to this senior care facility?
Maybe, I'm not sure if I loved them that much.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.117.115
April 23, 2014
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