Lancashire Hall

Lancashire Hall
Lancashire Hall 2829 Lititz Pike
Lancaster, PA 17601

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Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Was this senior care facility easy to locate?
Fairly Easy
Would you recommend this senior care facility to others?
Absolutely Not
Was this senior care facility's staff friendly?
Not one bit
by Anonymous
XXX.XXX.162.98
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
XXX.XXX.213.77
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Was the waiting area spacious?
No, it was rather cramped
Did this provider prominently display their diplomas or business license?
No, I never saw one
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
by Anonymous
XXX.XXX.212.40
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
XXX.XXX.72.194
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Would you recommend this nursing home to others?
Absolutely Not
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous
XXX.XXX.206.109
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Are you going to visit this provider again?
Not if my life depended on it
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider remember you by name?
No, and they don't make an effort to even try
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
XXX.XXX.206.109
Did this provider answer all of your questions?
Yes
by Anonymous
XXX.XXX.212.189
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous
XXX.XXX.129.195
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous
XXX.XXX.193.96
This Nursing Home is horrible. My dad had only been there for not only TWO days and he was taken to the ER for a nasty fall. The staff is neglectful---who knows how long he waslaying on the floor before he was discovered. They do not have the caring staff needed at all. Was shocked and appalled and will be removing him as soon as possible.
by Caring Person
XXX.XXX.41.101