Homestead II Nursing Home

Homestead II Nursing Home
Homestead II Nursing Home 60 Wood St Painesville, OH 44077
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
They were decent
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did this senior care facility use current and safe equipment?
Fairly Current
Are you going to visit this senior care facility again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.15.80
May 21, 2014
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes
by Maureen Shiplett Allen xxx.xxx.194.112
April 17, 2014
Would you recommend this nursing home to others?
If I Had To
by Anonymous xxx.xxx.168.21
March 07, 2014
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did this nursing home answer all of your questions?
Yes
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.39.220
January 09, 2014
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.226.217
November 17, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.189.129
March 07, 2013
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it easy to make an appointment with this provider?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.23.18
December 03, 2012
Did this nursing home answer all of your questions?
Some were answered
Was this provider's office easy to locate?
Only with clear directions
Was this provider's staff friendly?
Not Really
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Chris xxx.xxx.173.43
October 10, 2012
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 20, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 12, 2011
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