Hidden Lake Care Center

Hidden Lake Care Center
Hidden Lake Care Center 11400 Hidden Lake Raytown, MO 64133
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Would you refer a friend or family member to this senior care facility?
Yes
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility easy to locate?
Fairly Easy
Was the provider's staff welcoming to you?
Mostly
by Anonymous xxx.xxx.95.23
September 02, 2014
I THINK this is a very good place, i WOULD NOT HAVE A PROBLEM HAVING MY LOVE ONE LIVING HERE, THE STAFF IS ON POINT..I AM A HOSPICE C.N.A I AM IN A LOT OF NURSING HOMES AND BY FARE THIS ONE IS GREAT...
by STAR xxx.xxx.248.62
August 04, 2014
Would you recommend this senior care facility to others?
Absolutely Not
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was this senior care facility clean?
No, I didn't feel comfortable at all
Was this senior care facility's staff friendly?
They were decent
by Jkangelbay xxx.xxx.132.205
April 11, 2014
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Was this senior care facility clean?
Yes everything was neat and sterile
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Did this provider show attention to detail?
Absolutely
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
by Anonymous xxx.xxx.24.238
April 10, 2014
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Would you recommend this senior care facility to others?
No
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.77.233
March 31, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did you feel safe in this provider's care?
Yes
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.48.178
June 25, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.140.201
April 19, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
December 10, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 23, 2011
Did this provider rush your appointment?
No
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 29, 2011
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