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Heritage Oaks Nursing & Rehabilitation Center

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Heritage Oaks Nursing & Rehabilitation Center
Heritage Oaks Nursing & Rehabilitation Center
(7 Reviews)
> Get Phone Number & Directions
5301 University Ave Lubbock, TX 79413
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Consumer Feedback

(7 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
5 star average for Expertise
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Staff
5 star average for Staff
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider have reasonable prices?
Absolutely!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Sarah xxx.xxx.224.87
January 25, 2014
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Would you recommend this nursing home to others?
Absolutely Not
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Is this business handicap-accessible?
Not at all! There were barriers everywhere making it impossible for handicapped people to enter
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
by Anonymous xxx.xxx.232.222
October 02, 2013
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.233.76
February 09, 2013
this is the worst nursing home ever!!! the facility is old, the upper staffing stinks, they really dont care about anyone but themselves.
by annon xxx.xxx.18.250
January 30, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.255.87
April 16, 2012
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by SO MAD!!
February 15, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider have helpful information available online?
No, just a basic listings page
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 02, 2011
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Map and Directions
5301 University Ave, Lubbock, TX 79413