Heritage House Nursing Home

Heritage House Nursing Home
Heritage House Nursing Home 2501 N Ashley St Valdosta, GA 31602
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Consumer Feedback

(8 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
2.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
I don't even want to give this place 1 star cause it's dump. My Mother in law was put in this place under doctors orders. Not only was the place disgusting when she arrived, she was placed in a corner, no one came in to talk to her or let her know anything. After being in this dump for 3 days, we found out someone on this nursing staff stole money from her. My Mother in law lives on a fixed income and I hope whoever stole her money from her did something useful with it, like buying your kids Christmas because now she has nothing to live off of the rest of the month. I would not recommend putting your loved ones here because they will be forgotten and not taken care of.
by Concerned for the elderely xxx.xxx.225.149
December 19, 2016
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Would you refer a friend or family member to this senior care facility?
No, I wasn't impressed
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility prominently display their credentials or business license?
No, I never saw one
by Anonymous xxx.xxx.246.93
November 17, 2016
Does this provider offer any coupons, discounts or promotions?
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.189.240
April 18, 2013
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.77.176
August 10, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.227.228
August 05, 2012
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
September 14, 2011
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
by Anonymous
September 10, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
March 16, 2011
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